ABOUT US

    MISSON

    • CONCIERGESITEPORTO WAS FOUNDED BY A GROUP OF PORTO LOCALS WHO ARE PASSIONATE ABOUT THEIR CITY AND DEDICATED TO PROVIDING EXCEPTIONAL SERVICE TO TOURISTS. OUR TEAM IS MADE UP OF TRAVEL EXPERTS, HOSPITALITY PROFESSIONALS, AND LOCAL GUIDES WHO ARE COMMITTED TO MAKING YOUR STAY IN PORTO UNFORGETTABLE.

    • WE BELIEVE THAT LOCAL KNOWLEDGE IS KEY TO PROVIDING THE BEST TRAVEL EXPERIENCE. OUR TEAM CONSISTS OF PORTO NATIVES WHO KNOW THE CITY INSIDE OUT. OUR TEAM WANTS TO SHARE THE BEST SECRETS, FAVORITE SPOTS, HIDDEN GEMS, AND INSIDER TIPS WITH OUR GUESTS. OUR GOAL IS TO PROVIDE A PERSONALIZED AND HASSLE-FREE EXPERIENCE FOR ANYONE VISITING PORTO.

    • WITH OUR WEBSITE YOU DON'T NEED TO WORRY ABOUT PLANNING YOUR STAY. WE TAKE CARE OF EVERYTHING, FROM BOOKING RESTAURANTS TO ARRANGING TRANSFERS, TOURS AND MORE. WE ARE HERE TO MAKE YOUR VISIT TO PORTO AS SMOOTH AND ENJOYABLE AS POSSIBLE.

    VALUES

    • EXCEPTIONAL CUSTOMER EXPERIENCE

      WE ARE DEDICATED TO DELIVERING OUTSTANDING CUSTOMER SERVICE AND ENSURING THAT EVERY INTERACTION WITH OUR TEAM IS PLEASANT AND EFFICIENT. WE PRIORITIZE OUR CUSTOMERS' NEEDS AND GO ABOVE AND BEYOND TO EXCEED THEIR EXPECTATIONS, ENSURING A SEAMLESS AND MEMORABLE EXPERIENCE FROM START TO FINISH.

    • CONVENIENCE AND EASE

      WE BELIEVE THAT TRAVEL PLANNING SHOULD BE STRESS-FREE AND CONVENIENT. OUR COMPANY TAKES CARE OF ALL THE NECESSARY ARRANGEMENTS, ALLOWING OUR CUSTOMERS TO RELAX AND ENJOY THEIR TRIP WITHOUT WORRYING ABOUT THE LOGISTICS. WE AIM TO SIMPLIFY THE PROCESS AND MAKE IT AS EFFORTLESS AS POSSIBLE.

    • PERSONALIZATION

      WE UNDERSTAND THAT EACH TRAVELER HAS UNIQUE PREFERENCES AND DESIRES. OUR COMMITMENT TO PERSONALIZATION MEANS THAT WE TAILOR OUR SERVICES TO MEET THE SPECIFIC REQUIREMENTS OF EACH CUSTOMER. BY UNDERSTANDING THEIR PREFERENCES, WE CAN OFFER RECOMMENDATIONS AND OPTIONS THAT ALIGN WITH THEIR INTERESTS, ENSURING A TRULY CUSTOMIZED EXPERIENCE.

    • TRUST AND TRANSPARENCY

      TRUST IS THE FOUNDATION OF OUR RELATIONSHIP WITH OUR CUSTOMERS. WE OPERATE WITH UTMOST TRANSPARENCY, PROVIDING ACCURATE AND HONEST INFORMATION ABOUT THE SERVICES WE OFFER. OUR CUSTOMERS CAN HAVE CONFIDENCE IN OUR RECOMMENDATIONS AND RELY ON US TO DELIVER ON OUR PROMISES.

    • COLLABORATION AND PARTNERSHIPS

      WE BELIEVE IN THE POWER OF COLLABORATION AND THE STRENGTH OF PARTNERSHIPS. WE WORK CLOSELY WITH A NETWORK OF TRUSTED RESTAURANTS, TOUR OPERATORS, AND SERVICE PROVIDERS TO ENSURE THAT OUR CUSTOMERS HAVE ACCESS TO THE BEST OPTIONS AVAILABLE. BY NURTURING THESE RELATIONSHIPS, WE CAN OFFER A DIVERSE RANGE OF HIGH-QUALITY SERVICES.

    • CONTINUOUS IMPROVEMENT

      WE ARE COMMITTED TO CONSTANT LEARNING AND IMPROVEMENT. WE ACTIVELY SEEK FEEDBACK FROM OUR CUSTOMERS AND USE IT TO REFINE OUR SERVICES AND ENHANCE THE CUSTOMER EXPERIENCE. BY STAYING UP-TO-DATE WITH THE LATEST TRENDS AND TECHNOLOGIES, WE STRIVE TO PROVIDE INNOVATIVE SOLUTIONS THAT ENHANCE THE OVERALL TRAVEL EXPERIENCE.

    • ACCESSIBILITY AND AFFORDABILITY

      OUR AIM IS TO MAKE TRAVEL ACCESSIBLE TO ALL. BY OFFERING OUR SERVICES FREE OF CHARGE, WE ENSURE THAT EVERYONE CAN BENEFIT FROM OUR EXPERTISE AND ENJOY A MEMORABLE TRIP WITHIN THEIR BUDGET. WE STRIVE TO FIND THE BEST DEALS AND OPTIONS FOR OUR CUSTOMERS, ENSURING VALUE FOR THEIR MONEY.

    • WITH OUR MISSION AND VALUES GUIDING US, WE ARE DEDICATED TO MAKING TRAVEL PLANNING A BREEZE AND PROVIDING TOURISTS WITH UNFORGETTABLE EXPERIENCES. WE INVITE YOU TO SIT BACK, RELAX, AND LET US HANDLE ALL THE DETAILS WHILE YOU EMBARK ON THE JOURNEY OF A LIFETIME.